Cameras are so essential to the iPhone that the very thought of not having a functional one is rather paralyzing. So when the latest iOS 14 update that Apple users have been looking forward to has resulted in a dead camera for some iPhone users, it became a pretty upsetting issue for them.
It appears that despite months of testing iOS 14 in beta mode, the official iOS 14 update is not entirely as infallible as we hoped it would be and as a result users of certain iPhone models are facing major camera troubles. Unfortunately, until Apple releases the necessary bug fixes required to address these problems (in the form of an update), you may need to consider a workaround.
What is the problem with the camera on iOS 14?
Well, iOS 14 was released across all generations of iPhones ranging from Series 6s to 11 of the Apple family with some of these phones being almost 5 years old. We’re sure that Apple also tried its best to account for their age and capabilities. But it was only to be expected that problems would arise, and more importantly, that they would be unpredictable.
There would be no way to tell until these problems actually occurred not only because of the age of the iPhone models but also because that’s just a given with any update that is on such a massive scale.
This is why in what appears to be an unfortunate but certainly not unexpected turn of events, the latest iOS 14 update is causing the camera screen on some iPhones to go black and consequently, make it impossible for the user to use the camera in the process.
IOS 14 KILLED MY GODDAMN CAMERA @apple PLEASE STOP KILLING MY IPHONE
— elijah baccay (@xyxccb) September 17, 2020
Of course, users are getting upset about this issue and Twitter is abuzz with their complaints with Apple Support tagged to ensure that Apple is made aware of this problem.
— IOSGod (@iOSGODZYZZ) September 16, 2020
Basically the latest update has ruined the camera on some of the older models and made them completely unresponsive with a black screen where the user should actually be seeing the image they wish to capture. This, of course, has become a major downer for users of the older iPhone models especially since the camera is so essential for our Social Media and even professional activities.
i updated my phone,,,,, to ios 14,,,,,, and now my camera doesnt work,,,,,, uhhhhh pic.twitter.com/iwtHEwaCXi
— chiqui (@kassndruh) September 19, 2020
Which devices are affected?
From user complaints and tweets, it looks like the problem is predominantly being seen in iPhone 7 and iPhone 7 Plus phones. So we can safely assume that this bug is specific to the iPhone 7 series.
hey @AppleSupport my iphone 7’s camera and flashlight are not working after i updated to ios 14, same case with my microphone when i updated to ios 13.7 long before. saw other iphone 7 users’ complaints were similar cases as mine, fix this shit pls
— ylla ☆ (@valentineunica) September 17, 2020
To make things worse, users are attempting various fixes ranging from resets to tweaking camera settings and the camera problem does not appear to be relenting at all.
My iPhone 7+ camera din't work after updating to IOS 14, after turn on & off & reset went to slow-mo and held the red button down and the camera worked. Now it's back to black screen again @Apple @AppleSupport pic.twitter.com/xu1RbQoQhg
— GalaxyCat (@GalaxyCat) September 17, 2020
Can you solve this?
There are a few solutions that are being discussed in the Apple Support community to tackle this particular problem. We recommend that you try attempting one of the fixes we’ve mentioned below to see if your camera issue is resolved. Keep in mind that these are not a permanent solution as much as a temporary workaround.
iOS 14 Camera not working: How to fix the problem
Method 1: Turn on flash
Apple user Shajeeya suggested a solution on the Apple Support page that is working for many users. While this is not exactly a permanent solution, Shajeeya recommended turning on the phone’s flashlight then opening the camera app and waiting for about 15 seconds. If you’re lucky enough, the camera will start and function normally.
You can access both the Flashlight and Camera directly from the Control Center of your iPhone by swiping up from the bottom of your device (since iPhone 7/Plus are the affected devices, the Control Center pops up from the bottom instead of the top). First tap on the Flashlight, then tap on the Camera icon, and wait for a few seconds.
Your camera should now start working instead of showing a black screen. Repeat these steps if it starts misbehaving again.
Method 2: Set a Timer
This particular method was recommended by Apple user benjflores31 and you can try it in case Method 1 didn’t work for you. All you need to do is open the camera app, tap on the timer icon, and set it for 3 seconds. Wait a few seconds after doing this and the camera should (hopefully) start working again.
What else can you do?
The Support forum is rife with speculation about hardware issues in the iPhone 7 series in which case you might have to fix an appointment with your nearest Apple Store. However, since it’s not exactly safe to just step out, if you can ride it out till the next iOS update, we recommend that you do that while using one of the temporary fixes we’ve suggested above. Another solution you can try is rolling back to the iOS 13 and using it till the bug is fixed.
In the meanwhile, please do make sure that you’ve reported this problem to Apple Support as well just to ensure that they are in the know about this issue.
It can be truly disheartening when an exciting update has such a bad backlash. Despite the expected consequences of a new update release in the form of bugs like this one, it would have been good if Apple had a contingency plan in place, especially keeping in mind the age factor of its devices and the fact that not everyone owns the latest updated model of the iPhone. Nevertheless, we’re sure Apple will provide a permanent solution to this rather inconvenient problem whether it’s in the form of a software or hardware update (no matter how long it takes) so you can take heart in that knowledge.