Huawei Mate 10 Pro update B119 is breaking camera app for some people

Huawei Mate 10 Pro users in the U.S. have been on the same software build for months now, but finally, the Chinese OEM decided to surprise them with a new software update. The update comes as software version (model no. A09C567) and while it brings a bunch of good stuff, it also has its nightmares.

On the good side, you are getting the latest Android security patches for the month of July alongside fixes for the issue where lockscreen notifications weren’t displayed. While the changelog also mentions that Huawei Mate 10 Pro users will enjoy added support for handheld Night shot for capturing brilliant night scenes without the need of a tripod, what’s actually happening after the update is the exact opposite.

Multiple users of the Mate 10 Pro have reported that after the update to B119, the camera app doesn’t work properly. The update reportedly breaks Night shot and lights trail mode and in the process renders the camera screen unresponsive.

Related: Huawei Mate 10 update news

Some of the affected users report that even after doing a reboot, the issues still persisted, meaning the only guaranteed option of avoiding the issue is staying off the update B119.


There are mixed responses from the support team, but it appears that they are now aware of the issue and probably a fix will be out soon.

Although not quite what many Mate 10 Pro users expected after months of not receiving any software update, there’s one major positive that Huawei fans in the U.S. can take home – that Huawei is still supporting phones in the U.S. with software updates.

For the uninitiated, the Android Oreo update is now available as beta for the Mate 10 Pro.


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