‘Can’t Log Out of Facebook’ Issue: How To Fix

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Facebook has ever been the bedrock of social media as we know it, but it too is liable to fail every now and then. Lately, multiple user reports have confirmed that Facebook is indeed experiencing issues with sorting out its bugs. As they try to fix one with an update, another bug pops up. 

Facebook is used by billions of people worldwide, and technical issues are not out of the ordinary. But even when the disruption is felt by a handful, Facebook takes notice. While Facebook is busy fixing issues at their end, you may want to make sure you do everything that you can on your part to stay assured that the problem isn’t arising from your end. 

Related: Where Did Memories Go On Facebook? How To Find Them

Facebook logout problems reported by users:

Update, September 15, 2022: Facebook users have shared the problem with logging out today, too. Here are some Twitter posts that we spotted today (1, 2, 3).


In their attempt to sort out previous bugs and issues, Facebook has released two new updates in the past week alone. This is around the same time when users began reporting problems with the app, especially with the logout button. 

When they tap on the logout button, the screen refreshes but doesn’t log them out. Or sometimes they may get a “content is no longer available” error message. These problems are not limited to the app alone as many are experiencing the same problems on the desktop site as well. 

Downdetector also shows a spike in user-reported problems for Facebook in the last 24 hours alone. So, take heart in knowing that you’re not alone and that Facebook should be fixing this issue soon.

How to fix ‘Can’t log out of Facebook’ issue

Issues with logging in and out of Facebook are not new. Though bugs in programming tend to be the most common cause, there can be other common reasons for it as well. At the very least, you should ensure that everything is set aright at your end. So, here are some of the fixes for Facebook log-out issues to ensure the problem isn’t emanating from your end. 

1. Wait for Facebook to fix the issue

The first thing to do is to simply be patient and wait out the storm. Given how recent the last two updates have been (two updates on June 25th alone!), it’s clear that Facebook is well in the trenches fixing up the issue, and could possibly release another update soon enough to get rid of the issue. Until that time, if you’ve been experiencing this issue, you may have to stay logged in.


Update, September 15, 2022: Facebook users are experiencing issues logging out of the Facebook app today. Many users are reporting on Twitter that they are not able to log out of Facebook on their app — the logout button is simply not working. It seems a user had a problem even with deactivating their Facebook account. The Twitter thread below looks well documented to highlight the issue.

Worse, even logging out from all the devices using Facebook settings on your PC (on facebook.com) as given below did not help. But you can try.

Image via Twitter (@Kennyufg)

2. Log out of all devices on facebook.com on your PC

To log out of Facebook on all the devices you (ever) logged in to, follow this process.

On your PC, visit facebook.com. Click your profile icon in the top right. On the pop-up, select Settings & privacy, and then Settings.

Next, click Security and login in the sidebar on the left side.

Click See more under “Where you’re logged in).

Click Log out of all sessions. You will find this option at the end of the list of devices you have logged in to.

Click Log out on the popup to confirm that you want to log out on all the devices you are currently logged in.

Done.

3. Restart your device

Some problems could be easily solved by a simple restart of the device. So, why not give it a try before trying our hands on any other solution. You know how to restart your divide, right?  

4. Update Facebook app

While you’re waiting, make sure to check for app updates every now and then. Although auto-update for apps is usually on by default, you should still check for Facebook updates on the App Store or the Play Store on the off chance that it’s not. 

5. Rollback to a previous version of Facebook (Android)

If your Facebook logout problems trickle to other apps (as Facebook can be used to login to games and other apps), or if you just don’t want to wait for Facebook to fix it for you, you can simply roll back to a previous version of Facebook. 

To do so, first up, uninstall the current Facebook version from your Android device. Then download and install a previous version of the app from the web. Simple perform a Google search for Facebook APK and then download a version that is at least a month old. Since the issue started being reported in the latest versions, we recommend trying out version 320.0.034.118 first (released on June 11, 2021) or older. 

6. Ensure you have a good Internet connection

Sometimes, as basic a thing as not being connecting to the internet could be what’s causing the issue. If there is no medium to communicate with the servers, your app won’t register your commands. So, make sure you have a decent internet connection before you try out any further fixes.  

7. Force Stop Facebook 

Bugs or no bugs, apps can malfunction from time to time, especially so if you’re using updated apps on older devices. When such things happen, the first course of action should be to close the app from your recent-apps screen (tap on the square navigation button or use the swipe up gesture). You might also want to go to App info and Force stop Facebook to ensure it’s turned off completely. 

Then open the app again and try logging out again. 

8. Clear Facebook app Cache

While you’re at it, you should also clear its app cache from your phone. App cache stores information that lets you open previously visited pages faster, but this also means that the problems that arose before can come back again if you haven’t cleared Facebook’s app cache in a while. You can do so from the same App Info screen (shown above) by tapping tap on Storage & cache and selecting Clear cache.

9. Clear browser cache and cookies

If you’re logged in to Facebook on your browser, you should consider clearing your browser cache and cookies too. When you let an app use your Facebook account details, for gaming purposes, for instance, the login tends to take place from the browser. So, any problems that you might be experiencing due to outdated cache will also impact the app that you’ve linked up. 

In most browsers, on smartphones as well as PC, the option to clear browser cache and site data is found under More options (or the ellipsis icon)>Settings>Clear browsing data. 

10. Disable third-party browser extensions

For those of you who’re having trouble logging out of Facebook on the desktop browser, the third-party extensions installed on the browser could be the source of your troubles. Though most of them don’t cause any trouble, for the most part, third-party extensions are not as tightly integrated as native apps and extensions and can interrupt the proper functioning of some sites. 

Disable these third-party browser extensions, if only to ensure that these are not what’s causing the trouble. To do this (on Chrome), click on the Extension icon in the browser, Manage extensions, and then turn off the extensions one by one to check if the issue is resolved.

All the fingers (and the evidence) seem to point to possible bugs in recent updates and, it seems, users would most probably have to wait for Facebook to fix the problem. Nevertheless, it is good to ensure that the problem doesn’t originate on your end, and we hope we’ve made you all the wiser about it. 

16 Comments

  1. Suhel, you disagreed with the decision
    ON NOVEMBER 30, 2021
    It usually takes us just over a day to review your information.

    Your account is not visible to people on Facebook, and you can’t use it.
    What happens next
    We’ll take another look at your account. We have fewer people available to review information due to the coronavirus (COVID-19) pandemic. This means we may be unable to review your account.

    If we find your account does follow our Community Standards, you’ll be able to use Facebook again.

    If we find your account doesn’t follow our Community Standards, it will be permanently disabled and you won’t be able to disagree again

  2. I am experiencing this issue, but not as shown here….
    Although I am aware that this is an older article, my situation is that when I logout of my Facebook account, it normally will go to a page showing my login image, as well as a normal login setup with fields for Email, and password, but often unfortunately, instead of being logged out to this page, I am being logged out to a login page for Facebook that is different, and just has login fields along the top of the page, and in the center. This makes it seem as if Facebook is saying, that I must first login to complete this action, but why would I need to login, just to logout??
    I am confused by this, and do not believe it is a browser issue as it happens on both Chrome browser, and Firefox browser, albeit sporadically, and if I keep logging back in, and then logging out again, it will eventually take me to the logged out page

  3. As of a couple of days ago the button (which you picture to hit to access the menu containing a log out) is missing. Therefore there is no way to really logout. Many people use this computer and when they request Facebook, my facebook pops up without needing a login. Therefore anyone can read my messages and those from others. Please replace this little button in the top right hand side. Many thanks.

  4. Marcia Corbray Woods

    Why can’t I log out of my Facebook

  5. At times, I get no notifications and cannot add a comment. I cannot pull up pictures to full view. I also cannot log out! Screen shows “menu isn’t available right now. This may be because of a tehnical error that we’re working on to get fixed. Try reloading the page.”

    I reset my phone and it will work for a brief period only.

  6. I can’t log out of facebook after trying all your suggestions. I guess I will have to wait for the next update per your last suggestion.

  7. Why cant I log off fb?

  8. I have the same problem but in FB app is their any solution regarding app?

    1. I can’t logout my fb id in facebook

  9. I hv a problem can’t logout fb.
    I’ve tried all step n solution still remain.

  10. I can’t logout my fb id in facebook after i login once time in facebook for gaming purpose 🥺

  11. I could logout but I can’t login again always a message “session expired please log in again” appear to me😅

  12. l can’t loggout my facebook page.

  13. I went to Google play store, tried to download FB…couple of clicks and I had option to Uninstall…clicked on that…it led me thru updates without a seeming full new download.. working well now after entering my account info.

  14. I deleted the app and reloaded. This at least enabled me the opportunity to log out temporarily. No issues were presented logging back in.

  15. I also was unable to log out of facebook for about a week. I decided to uninstall facebook and reinstall it.
    That fixed the log out problem. I am now able to log out.

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