Great news for Verizon’s Moto Z Droid and Moto Z2 Play users in the US! On its website, Verizon has confirmed the roll out of OTA software updates for Moto Z Droid edition, Moto Z Force Droid edition, and Moto Z2 Play that fix known issues, optimize device performance and update the security patch to latest levels.
For the Moto Z Droid and Moto Z Force Droid handsets, the new update carries the software version OCL27.76-69-6-3. The update brings the security patch up to September 2018 which isn’t new considering rival OEMs are rolling out November security fix, but that’s Motorola for you. The update also enhances the Bluetooth and Wi-Fi calling features.
The software update for the Moto Z2 Play comes as software version ODSS27.76-12-42-1 and includes the security fixes up to October 2018.
If you were hoping for the release of Android Pie update, you will be disappointed to learn that the Moto Z handsets are not eligible for the update. While, we expect the Moto Z2 Play to score the Pie update before the end of Q1 2019.
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You will get a notification message on your phone telling you about this update when it becomes eligible for it. Click on ‘Yes, I’m in’ to start downloading the update. Then tap on ‘Install Now’ after the download has finished. Your phone will automatically reboot after successful installation.
In case you haven’t received the notification message in a while, you can try to force download the new software update by heading into Settings app, then ‘About Phone’, and then on ‘System Updates’. Finally, tap on ‘Yes, I’m in’ and continue as mentioned in the above method.
Before you download the update, connect your phone to a reliable wi-fi or strong Verizon Wireless Network. Also, make sure your phone is fully charged. In case you don’t have access to a reliable wi-fi or Verizon Wireless Network, connect your phone to a computer with internet connection and download the Software Upgrade/Repair Assistant to download the update.