The Google Pixel 2 and Pixel 2 XL were recently announced by the search giant. They feature some really great hardware, software, and the best smartphone camera according to DxOMark. However, nothing is ever perfect, is it?
Customers who pre-ordered the Pixel 2 smartphones have already started to receive their phones. Among some of the orders, a few users have taken to the XDA forums and the official Google support forums to talk about issues.
Issues and bugs are common with newly launched devices, sometimes it is software, and sometimes it is hardware. Hardware issues are the worst, as the user would have to get a replacement from the company. Buying a new smartphone and then having to send it back to get another kind of ruins your trust with the company.
Also read:Â Pixel 2 and Pixel 2 XL battery life: 10 tips to improve it
Google Pixel 2 and Pixel 2 XL Issue
With the Pixel 2 and Pixel 2 XL, some users are facing an issue with the smartphone where the phone is emitting a high pitch noise and a clicking noise when the screen is on and unlocked. The sound is noticeable when the phone is held close to the ear, otherwise it is inaudible.
For some users, the noise is present while they’re on a phone call, and for others, it is there all the time. Google has responded to some users saying that they’ll replace the phone for free. Restarting and running the phone in safe mode is also not solving the issue.
The Google support team did ask some users to turn off WiFi, Bluetooth and run the device in Safe Mode, but it doesn’t seem to fix the issue either.
Also read: Where to buy Pixel 2 and Pixel 2 XL
Fix
According to a post on XDA, one user has successfully fixed the issue by turning off NFC. Another user recommended turning on the Voice privacy settings, and it got rid of the high pitched voice and reduced the clicking sound.
This is only a temporary fix though, so it is better to contact Google if you own a Pixel 2 or 2 XL with this issue. Hopefully, the company will be able to fix this with a software update, and it doesn’t turn out to be a hardware problem.
Have you been facing this issue with your Google Pixel 2 or Pixel 2 XL? What have you done to fix the issue?
Via Google Support Forum, XDA Forum
