How to know if you have HBO Max?

HBO Max is one of the highly anticipated streaming services on the market that offers you great content at attractive pricing. The service is known for its simplistic approach to streaming alongside high-quality content including the likes of Lovecraft Country and Americanish.

If you have been keeping up with the latest news in the film industry, then you might have come across the recent announcement for the release of the fabled ‘Snyder Cut’. Snyder cut is the much-awaited release of the Justice League movie with all the scenes and sequences that Zack Snyder had planned on including before his untimely departure from the movie.

If you are looking to get HBO Max in your region to watch the release of Snyder cut then you are probably on the lookout for a sure shot way to discover if HBO Max is available in your region. Let’s take a look at how you can do this on your device.

How to know if you have access to HBO Max?

Visit this link using a desktop browser on your PC/laptop and you will be redirected to the official HBO Max website which checks if the service is available to you in your region. If you are living outside the US then chances are that HBO Max is not available to you.

How to get HBO Max outside US

Much like Hulu and other streaming services that are owned by US TV companies, HBO Max is restricted to the US only. Hence, residents and fans living outside the United States that wish to catch up on HBO’s latest shows and movies might find it difficult to do so due to the lack of HBO Max in their region.

Is HBO Max available for free?

This is a complicated one, but the short answer is Yes. If you are a cable subscriber in the US who already has access to HBO on their TV via one of their affiliated partners, then you will have access to HBO Max at no additional cost. HBO’s affiliated partners, for now, include the following major service providers.

  • Apple TV Channels
  • Google Play
  • Samsung TV
  • AT&T TV
  • Cox network
  • Hulu
  • Optimum
  • Spectrum
  • Verizon Fios
  • Youtube TV
  • Consolidated Communications

And more. The list is quite extensive, and if your service provider is not in the list above then fear not, you can check out a full list of HBO’s affiliated partners at this link.

If your provider is listed by HBO Max then you will be able to avail their services on compatible devices at no extra cost. If you wish to access the service on your desktop via your network provider, then you can try signing in to HBO Max using the detailed guide at this link.

I am in the US but getting ‘Not in service area’ error

If you are in the US but still face the issue with HBO Max where the service keeps giving you the error message ‘Not in service area’ then chances are that you are being detected as a user that is outside the US. There are several fixes that you can try to solve this issue. Let’s take a look at some of the most common fixes for this issue.

Disable VPN

The first and foremost being, disabling of your VPN service. VPNs are a great way to maintain your privacy online while preventing big corporations and conglomerates from tracking you.

But using a VPN also changes your IP address and if you are using one, then it is likely that you are using a different IP address to access the internet that does not belong to your country. Disabling the VPN will restore your network connection properties to their original setting which might help you gain access to HBO Max.

Simply disable your VPN and try visiting this link again. You should now be able to access HBO Max if your VPN service was preventing you from doing so earlier.

Get in touch with the Customer Service

If you are in the US and are not using a VPN, but still keep getting the error message saying that you are ‘Not in the service area’, then chances are that you are facing an issue on HBO Max’s end. You can try contacting their customer service by emailing your query at ‘’.

This could be a server related issue or your ISP related issue. Either way, getting in touch with a customer service agent will help you narrow down on the reason you are facing this issue which will help you get rid of it much more easily and efficiently.

We hope this guide helped you easily determine if you already have access to HBO Max or not. If you face any hurdles or have any questions for us, feel free to reach out using the comments section below.

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