Take Peters Newsagents’ £5 card, insert it into Zoe’s meter, select Card Credit with A, press B, then turn on the red switch.
Zoe’s house has no working lights when you first arrive, and restoring electricity requires the Prepaid Power Card. The power panel sits in the crawlspace beneath her stairs, where a credit guide points you toward the missing item.
How to get the Credit Guide in Silent Hill Townfall
Zoe’s house is in Coastal District — South. With the electricity off, a working flashlight lets you find the meter and its instructions beneath the staircase.
STEP 1/4
25%
Power the flashlight
Combine AA Batteries with Flashlight Without Batteries in your inventory to get a functioning flashlight.
STEP 2/4
50%
Enter the crawlspace
Crouch through the opening beside the staircase to reach the under-stairs storage space.

STEP 3/4
75%
Collect the credit guide
Use your flashlight to locate the leaflet inside the crawlspace near the meter. The Power Card Credit Guide is a document from CEG Chapman Energy Group.

STEP 4/4
100%
Read the instructions
The leaflet gives the meter’s four-action operating sequence and directs you to a local newsagent for Electricards. Reading it prompts Simon to mark the newsagent on your map.
Take your CRTV before leaving Zoe’s house for the newsagent.

How to get the Electricard or Power Card
Electricard, Prepaid Power Card, and Electricity Card all refer to the same item. It’s a smart card that pays for electricity when inserted into a meter, so you don’t need to find separate cards under each name.
STEP 1/5
20%
Cross to The Mariner
Leave Zoe’s house for the street and head to The Mariner, directly opposite her property.
STEP 2/5
40%
Follow the path to the shop
Pass through The Mariner, then turn right and follow the path to the rear fire exit into Peters Newsagents.

STEP 3/5
60%
Enter the shop floor
Take the first room on your left after entering the newsagent to reach the shop floor.
STEP 4/5
80%
Reach the register
Move behind the counter to access the cash register.
STEP 5/5
100%
Take the power card
Open the register drawer and collect the £5 Prepaid Power Card. The pickup appears in your inventory under that name.

Transfer the card credit and switch on Zoe’s electricity
Return to Zoe’s house with the card. Use your flashlight to light the way, crouch back through the opening beneath the stairs, and interact with the wall-mounted panel to expose the meter.
STEP 1/4
25%
Insert the card
Select the bottom slot beneath buttons A and B, then choose Prepaid Power Card from your inventory.

STEP 2/4
50%
Select Card Credit
Press A, below the display, to cycle through the readouts until Card Credit £5.00 appears.

STEP 3/4
75%
Transfer the £5
Press B once to move the card’s credit onto the meter. The displayed balance changes when the transfer succeeds.

STEP 4/4
100%
Turn on the master switch
Set the red Master Power Switch at the panel’s lower-right to On. This restores electricity throughout Zoe’s house.

Fix remaining power problems and use Zoe’s computer
Still looking at a dark house? Pressing A and B before you insert the card leaves the meter with zero credit. Even with credit transferred, you need to flip the Master Power Switch for the lights to come on, so check the card and the switch.
Once you’ve restored electricity, you can use Zoe’s living-room computer. Her emails give you clues to the Human Organ Transplant Box’s combination locks, so open them to pick up your next lead.
Spoiler: Human Organ Transplant Box combination
Check the Organ Transplant Card you found on the bathroom floor: its ET number is 956234692133. The email tells you to take the first three digits, 956, and the last three, 133. Enter 956-133 to open the box.
There’s another power problem ahead. To advance the story later, you’ll need to start the Power Generator at the CEG Building, taking you beyond Zoe’s house to restore power there.
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