HBO Max allows you to use the service with all your devices, but there are still some restrictions that you have to keep in mind to access the service. If you are getting the ‘Streaming on too many devices’ error then chances are that you violate these restrictions. Let’s take a look at this error and how you can get rid of it.
Why are you getting the ‘Streaming on too many devices’ error?
HBO Max only allows you to stream content on 3 different devices simultaneously. This means that no matter how many different devices and profiles are associated with your account, you can only use 3 of them at any given point in time.
If you are getting this error then chances are that 3 different people associated with your account are streaming content simultaneously at that point in time.
This will stop you from streaming content on your device. HBO has enforced this restriction to avoid security breaches and in the worst case, piracy.
Let’s take a look at how you can solve this issue and continue watching your movie or tv show in no time.
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How to get rid of the ‘Streaming on too many devices’ error?
To stop this error from restricting you from streaming your favorite show or movie, you will have to sign out of devices that are currently using your account.
You can also ask your family member or friend to stop from their side, to access your show or movie. Let’s take a look at how you can sign out of devices that you are not using to remove this error.
On Computer
Open HBO Max in your browser and log in to your account. Now click on your profile icon in the top right corner of your screen to access your account settings.
Tap on ‘Manage devices‘ in the right sidebar. This will show you a list of all the devices signed in to HBO Max using your account.
Now tap on ‘Sign out‘ beside the devices that were recently used on your account. You will be able to see the last time they were used below their name under the ‘Last Used‘ section.
You will now be signed out of the selected devices and you will no longer face the error for ‘Streaming on too many devices‘.
On Phone
Open the HBO Max app on your mobile device and tap on the profile icon in the bottom right corner of your screen.
You will now be taken to your profile page in the HBO Max app, tap on the ‘Gear‘ icon in the top left corner to access your settings.
Tap on ‘Manage devices‘ to get a list of devices associated with your account.
Now tap on the ‘X‘ beside the most recently used devices to remove them from your account. This will stop any current streaming sessions which should get rid of the ‘Streaming on too many devices‘ error for you.
You should now be able to stream content on your mobile device without any issues.
Note: It takes a few minutes to sign out devices using your account. Ensure that you give HBO Max sometime before initiating a stream on your end.
We hope this helped you solve the ‘Streaming on too many devices‘ error on your end. If you are new to HBO Max and the service is still not working for you then you can take a look at some of these common problems that may cause this issue.
Related: HBO Max not working?
If you face any issues or have any questions for us, feel free to reach out using the comments section below.
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