Apple’s iOS 26 beta quietly introduces a thoughtful addition: contextual “Step-by-step guides” when you’re calling Apple Support. This feature lives inside the Phone app and could make DIY troubleshooting smoother.

In iOS 26 Developer Beta 1, calling Apple Inc. or AppleCare now presents a new option—“Step-by-step guides”—right above the keypad. As seen in the screenshot, this feature pops up during calls to Apple’s support line, offering live help links and possibly routing users toward self-service help even before a rep joins.

Via: u/PineapplePizza (Reddit)

Redditor u/PineapplePizza discovered it while test-driving the beta, with users like u/DogInNYC applauding the smarter support approach. While it’s limited to Apple’s support numbers for now, it could be a sign of smarter call handling coming to other services.

Apple’s subtle UI tweaks in iOS 26 are proving surprisingly handy—this small support touch could save time and stress for many.