The developers behind ARC Raiders have acknowledged a widespread outage affecting the game’s online services. In a late-night message on the official Discord announcement channel, community manager Oscar from Embark Studios confirmed that the team is investigating the problem and working to restore server stability.

At 12:28 AM CET, Oscar’s post read:

“Hey Raiders!
We are aware of an ongoing issue with our servers, and are currently investigating!
We will keep you in the loop as we learn more.
enlist. resist

Update 20:08 CET: Still working on it, hang tight Raiders!”

This update follows hours of player reports across Discord, Reddit, and Steam, where users have been unable to log in, matchmake, or complete raid sessions. Many are encountering “Network Timeout” errors or getting stuck during the connection process.

New update at 20:36 CET:

Embark’s response and community reaction

The developers have been proactive in addressing the outage, keeping communication open through official channels. As of 20:08 CET, the team confirmed they are “still working on it,” suggesting a deeper or network-wide issue rather than isolated node failure.

Players have largely responded with patience and humor — the Discord thread quickly filled with heart and flag emojis from different regions, showing global impact. Yet, a growing segment of players on Steam forums have asked for better status dashboards or in-game error messaging, arguing that disconnections without context break immersion.

Known issues and current fix status

Below is a summary of the major problems reported by players since the game’s last update, along with their known or confirmed statuses as of today.

Issue Description Current status
Server downtime / connection failure Players unable to connect or stuck at login. Error: “Network Timeout” or “Failed to Connect.” Officially acknowledged. Under investigation by Embark Studios. Fix pending.
Queue delays during matchmaking Extended waiting times or no match found due to overloaded nodes. Observed since Server Slam event. Load balancing being reworked.
Co-op invite / friend join bug Friend invites fail or loop indefinitely at “Joining Game.” Known issue; workaround shared via community (restart host session).
Inventory desync and loot loss Items disappear after disconnection or mid-raid crash. Partially resolved in previous patch; persistent reports continue.
Console animation glitches Post-hotfix 1.000.005 causing crouch/animation bugs on PS5. Reported fixed by some users; official confirmation pending.

What players can do while servers are down

While the fix is being worked on, here’s what players can safely try:

  • Check official sources: Follow @ARCRaidersGame on X/Twitter or the game’s Discord channel for updates.
  • Avoid repeated logins: Spamming connection attempts may overload the authentication servers further.
  • Restart network hardware: Some timeout errors are caused by local NAT issues.
  • Stay informed via Steam Discussions: Devs often confirm server restores there first.