Resident Evil 9: Security Manager’s Office Star Quartz Puzzle Full Guide with Child Emily Location

What to know

• Access the office using Level 2 ID after reviving the manager’s corpse.
• Uncover the note revealing Star, Star, Moon, Sun sequence, but symbols are worn to Braille only.
• Fetch Level 3 wristband from the desk to free blind Child Emily from Medication Room.
• Escort Emily carefully through zombie-filled Isolation Ward to solve the puzzle automatically.

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In Resident Evil 9, you have to tackle puzzle boxes to gather Quartz gems for escape. The Security Manager’s Office holds the crucial Star Quartz, but its Braille challenge requires unique assistance from Child Emily.

The Security Manager’s Office sits in the East Wing’s Isolation Ward behind a Level 2 door, reachable after obtaining the wristband from reviving the manager’s body in the Examination Room. Child Emily waits in the Medication Room’s Level 3 cell within the Central Hall area, and the escort path weaves through zombie-infested Isolation Ward corridors back to the office, with a safe Guard’s Office nearby for temporary placement.

How to access Security Manager’s Office

Reach this area after progressing through the East Wing.

• Revive the Security Manager’s corpse in the Examination Room by replacing its lungs and heart.

• Pick up the ID Wristband Level 2 from the revived body.

• Use it at the Level 2 security point to enter the Isolation Ward.

• Proceed to the office door and enter.

How to prepare the puzzle box

Interact with desk items once inside.

Step 1: Examine the notebook

Pick up the notebook on the Security Manager’s desk.

Interact with it twice to unfold the upper-right corner and reveal the written solution of Star, Star, Moon, Sun.

Step 2: Grab the wristband

Collect the ID Wristband Level 3 from the desk next to the note.

Step 3: Interact with puzzle box

Approach the puzzle box.

Note the worn symbols showing only Braille, which Grace cannot read.

How to fetch Child Emily

Head back through Central Hall to her cell.

Step 1: Return to Medication Room

Backtrack via Guard’s Office safe room to the Medication Room in Central Hall.

Step 2: Unlock the cell

Use the Level 3 ID Wristband on Emily’s cell door to free her.

Step 3: Pick her up

Interact with Child Emily to carry her.

How to escort Emily safely

Navigate dangers while protecting her.

Step 1: Clear zombies ahead

Sit Emily down temporarily in the Guard’s Office couch if needed, then eliminate zombies in Isolation Ward.

Step 2: Carry through corridors

Pick Emily up and move slowly through the zombie-filled Isolation Ward to the Security Manager’s Office.

Step 3: Defend during escort

Fight off approaching infected; restricted abilities make combat tougher—aim for headshots.

How to solve with Emily

Let Emily handle the Braille.

Step 1: Place near puzzle box

Set Child Emily down by the puzzle box in the office.

Step 2: Trigger interaction

Have Grace interact; Emily reads Braille automatically (equivalent to right, right, middle, left buttons: Star, Star, Moon, Sun).

Step 3: Collect reward

Emily hands over the Star Quartz after solving; a cutscene follows with her being taken by The Girl.

Combine all three Quartz (Moon, Sun, Star) in the Central Hall cherub door to unlock the Care Center Courtyard, advancing Grace’s story amid pursuing Emily. Mastering this puzzle propels you toward Rhodes Hill Care Center escape.