How to reset Amazon Prime Video PIN

How to reset Amazon Prime Video PIN

Amazon Prime has a huge selection of content to choose from. This content ranges right from kids’ TV shows all the way up to Dexter (not the cartoon, in case you were wondering). So it is imperative for the video streaming app to have some sort of parental controls in place; and they do! Not many users are aware that Amazon Prime Video has its own set of parental controls that are governed by a five-digit pin. Here is everything you need to know about Prime Video’s PIN feature.

What is my Prime Video PIN

Amazon’s Prime Video has its own inbuilt parental control function in the form of Prime Video PIN. This five-digit PIN allows a user to set up parental controls on the account in question.

Once you set a PIN, you can choose the rating of the shows that can be accessed freely (without the PIN). Additionally, you can choose which specific devices you would like to apply the restrictions to!

The PIN is also required for purchases within the account. So only users that have the PIN can purchase content on the account.

Related: How to watch Amazon Prime Video together with friends online

How to find Prime Video PIN

You can access your Prime Video Pin on any device that supports Amazon Prime Video. All you need are your Amazon credentials and an active internet connection.


To locate your Prime Video Pin on the web client (PC), go to the Amazon Prime Video webpage and sign in with your credentials.

Now, in the top right corner click on your profile, then click on ‘Account & Settings’.

Select ‘Parental Controls’ from the tab at the top of the page. You will now be prompted to sign in with your Amazon Prime credentials to verify the account. Once you sign in, you will be able to access your Prime Video PIN, as well as other viewing restrictions.

On mobile app

You can also access your Prime Video PIN right from your phone. To do this you will need the Amazon Prime Video app. Once you have the app, sign in with your credentials, and tap on ‘My Stuff’ in the bottom right corner. Now tap the settings button located in the top right corner of the app.

Here tap on ‘Parental Controls’. You will need to sign in once again with your Amazon Prime credentials to access your Prime Video PIN.

Download Prime Video: Android | iOS

On TV app

There is no option within the Amazon Prime Video TV app to set your Prime Video PIN. However, if you follow the steps above to go to Settings > Parental Controls, you will be redirected to the Prime Video website, where you can set your PIN.

If you have a Fire TV device, Fire Tablet, or Fire Phone, simply go to Account & Settings > Parental Controls, to access your Prime Video PIN.

Related: How to add user profiles on Amazon Prime Video app

What is my Prime Video PIN

The Prime Video PIN is a five-digit numeric PIN that you set to restrict access to content on your Account. The PIN is not a part of your account set up; it must be manually set and enabled. Unfortunately, there is no way of finding out what that PIN is, once it is set. On the bright side though, changing your PIN is very simple! Read on to learn how.

Forgot Prime Video PIN?

If you forgot your Prime Video PIN, you don’t have to worry. All you need are your Amazon Prime credentials to change it. You only need to change your PIN on one device for it to reflect on all selected devices.

How to change Prime Video PIN

All you need to change your Prime Video PIN is your registered email ID and Amazon Prime password. To change your Prime Video PIN on your PC, go to the Amazon Prime Video homepage and follow the guide above to go to Settings > Parental Controls.

Sign in with your account credentials, then click ‘Change’ to the right of the PIN. This will wipe out the current PIN.

Now go ahead and input your new five-digit PIN and hit ‘Save’.

That’s it! Your PIN is now saved.

Note: Your new PIN will be required to access restricted content on all devices that you sign in to.

How to remove Prime Video PIN

For some strange reason, once you set up a Prime Video PIN there is no way to actually remove it or disable Parental Controls. But don’t worry, you don’t have to keep parental restrictions on your content.

All you have to do is select the highest maturity rating (18+) under ‘Viewing restrictions’.

Make sure you select all your devices below so that the setting is applied across your account.

Once you are done, hit ‘Save’ at the bottom of the page. This will lift all restrictions on your Amazon Prime Video account.

Well, now you know how to use and reset your Prime Video PIN. If you have any queries feel free to reach out to us in the comments below.

1 Comment

  1. Excellent Post Thanks For Sharing Such An Great Post.

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