Drivers are essential when connecting your HTC U11 to the PC. Normally, Windows takes care of driver installs automatically. But this isn’t a guaranteed method and may sometimes result in faulty connections. The easiest solution is to download and install HTC’s own sync software for PC. This will guarantee the installation of all the right drivers.

Connection issues also arise when using faulty cables or USB ports on your PC. The problem may also be due to faulty contact on the device end too.

How to Install HTC U11 USB Drivers

To avoid any conflicts between old and new drivers for the same device it is better to remove any previously installed drivers from your PC.

  • Disconnect your HTC U11 from your computer.
  • Uninstall any previously installed drivers from your PC. If you don’t have any HTC drivers installed already, then skip this step.
  • Reboot your PC.
  • Now, download and install the driver using the file provided below.

Download HTC Sync Manager

→ Download HTC Sync Manager (For Windows and Mac, 140MB approx.)

To install the software, just run the .exe file on your PC.

HTC U11 Driver Troubleshooting Tips

If you still encounter issues when connecting your HTC U11 to your PC, then the problem may not be with the drivers. It could be due to a faulty USB cable or maybe the USB port itself. Try the following:

  1. First, connect your device to different USB ports on your computer.
  2. You can also try using different USB cables. The original cable that came with your smartphone should work best.
  3. Then restart your computer.
  4. If that didn’t work, then try the same on a different computer.